Lab-Gear Testimonials
A true test of any product or business is what its customers say about it. Please find following some of the feedback about our service and our products that we’ve received from our customers over the years.
Here are some of the things our customers have said to us since Lab-Gear started. Thank you everyone, we really appreciate all your feedback and comments.
(You can find media reviews here)
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From: Paul
To: HQ [email protected]
Sent: 11/01/10 8:06 PM
Subject: Re: Bomb truck shorts colourways
Ohh, bit of a delay there. Ladies and gentlemen, here is the verdict of the Wellington jury.
They are smashing. They’ve been out on four rides now and washed them a couple of times. Really comfy and an improvement on even the old shorts. I like the slightly looser leg at the bottom and the length is perfect for me. The merino works well. I was a little dubious about how stiff the ballistic nylon panels are, but didn’t notice them while riding. I know from my old courier bag that this stuff softens up well anyway. Pockets good, fit good, side adjusters simple and the elastic bits keep them up without being too tight. The four poppers give me plenty of adjustment. A couple of the rides were full bush bashing in the rain (including climbing a 6m cliff and rope), so I wondered how the merino would stand up to being tugged by bush lawyer and snagged on rocks. All good so far. If I could alter anything, I’d say I prefer the double button closure of the older shorts - it tends to spread the load around and the single popper does seem to dig in a little (particularly as all shorts I have tend to slip down at the back a bit while riding). A double popper would fix it I think, but I had no problems with the buttons. Otherwise, nothing else. No side pockets, which I don’t miss (the pockets on my old ones are now sewn into the seat!) and knowing now that the accent colour is inside the pocket and waist I might have gone for something a bit brighter (I thought it was on the outside). But that is neither here nor there. And I know that the more I ride and wash them, the softer and better they get.
When my old shorts finally die, or I tire of the Ground effect ones I have that are too short and not cut right for me, I’ll be ordering more. And more bibs too, which are the best I’ve got.
Worth waiting for, eh!
Paul, New Zealand
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From: Sean
Sent: 31/7/09 6:56 PM
Subject: RE: Lab-Gear: Order 1122 Confirmation
Hi Gerard
… The other package did turn up yesterday despite some re-directions. Just got in now from the commute home and wearing the new kit. Fabulous, and drew admiring comments from the squadra this morning.
Cheers
Sean, Australia
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From: Paul
Sent: 19/7/09 7:55 AM
Subject: Re: Lab-Gear’s July Occasional Newsletter
Ha! Save me three pairs of Bomb Truck shorts in large!
The hole on the seat of my second pair of 4.3′s has gone (which were the last pair available, sourced from from the UK store) - I reckon I have mere weeks of use left. And they have already been patched (the pockets make great patches!). The last pair self-destructed on the trails - I looked like the incredible hulk, only less green.
Still the finest riding shorts ever.
Three pairs will replace all my other riding shorts thanks!
cheers,
Paul, New Zealand
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From: Rainer
Sent: 28 June 2025 4.38 AM
Subject: Re: Order #1002 just came in
Hi Gerard,
and yes, all came in today (Sat, 27th). Everything absolutely fine. All looking great, fitting well. The Trad Jersey is snug, but not too tight. The Basics are just great.
Will be back by autumn for the Mids.
Cheers,
Rainer, Germany
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Our roots in mountain biking are still strong and quite often people comment on our kit when used on the bike. Mountain bikers are hard on their kit, so when you hear something good from them, it has a hefty weighting. These comments were found here.
Tomness: “I have been buying lab gear stuff for ages and really rate it. The knicks last for ages, and are super compfy and have very nifty pockets in the sides for gels. The merino jersey, tights, legwarmers and arm warmers that I have are great. Nice thin material, but really keep the cold out. I use my labgear merino stuff for when it is cold / wet and I can do a whole ride without needing to shed the tights (ie you don’t over heat). I used my tights this morning when it was chilly in perth. They are still going strong and not stinky at all. A couple of holes, but that is my fault for crashing on my mtb bike and ripping them.
I also have some non merino wicking fabric jerseys and base layers that I got years ago and use on a daily basis. They are also going strong although some of them are getting a little stinky. It seems you can’t get these any more though.”
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Drubie: “I have the “old” lab-gear arm and leg warmers - going on their fourth winter now I think. Her indoors had to stitch them up this Autumn but I’m still wearing them. Very, very effective gear in cold weather, stays warm when wet like merino items should, not itchy.”
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Nicobec:”My most worn jersey in a old lab-gear merino in khaki and charcoal and it has survived the abuse over the past three years and still looks good. Seriously you can not go past a merino jersey for regular riding wear. I have a few other items from lab-gear as well and can not fault the quality or durability. I also purchased them on the recommendation of tomness. Hi Tom.
Their new range is more urban than their older clothing and custom built to your order. I have a pair of their Simples shorts and Bi-Posto Bike Boxer undershorts.
I ordered it when their new site went live, however it took two months instead of two weeks. Gerard the person behind Lab-gear kept in contact ever couple of weeks during this time. I understand all the issues have been resolved and delay like mine are highly unlikely to occur again.
The Simples shorts, my biggest surprise was the construction of the shorts, just like regular shorts/jeans/trousers that meet you know where and that come in direct contact with the saddle (unlike some other cycling outer shorts I own, which has a single piece of material and no seams in contact with the saddle).
I have only put 100km riding in them so far, and no riders longer than 45km, but when combined with bi-postos, no issues. Look and feel durable, and capable of surviving the abuse. As well as you will never bump into anybody with the same shorts as you.
The bi postos are a pleasant surprise, very comfortable, do not retain that sweaty smell like my other undershorts. The chamois extends further forward than needed for riding, but I suppose that is for the “manly” look.”
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From: Sandra
Sent: 21 June 2025 626 PM
Subject: Re: Lab-Gear: Order #1010 has shipped!
Hi Gerard,
My order arrived on Friday… Love the fit, I’m very happy with both round and V neck.
Kind Regards
Sandra, Australia
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From: Nigel
Sent: 18 June 2025 8:54AM
Subject: RE: Checking in on your Trad Top
Hi Gerard
I have been wearing the trad every ride recently – really liking it alot, cheers.
It is summer in the UK and the jersey is very comfortable in the heat. It is the top which disappears the most on me, I’m sure you know…
Cheers
Nigel, UK
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From: Luke
Sent: 19 June 2025 9:16AM
Subject: Re: Lab-Gear: Order receipt #822!
Gerard,
Thanks for the shorts, well worth the wait.
Luke, Australia
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From: Paul
Sent: 16 June 2025 8:14 AM
Subject: My order (#759)
Dear Lab-Gear,
Now, the beanie arrived yesterday and I love it – almost wore it to bed…
Thanks again,
Paul, Australia
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From: Luke
Sent: 26 May 2025 5:20PM
Subject: Re: Lab-Gear: Order receipt #822!
Gerard,
Got the shorts, the design is great, and if these shorts have failed your QA i am impressed…
Thanks again.
Luke, Australia
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From: William
Sent: 24 Apr 2025 16:06
Subject: My order (#759)
Dear Lab-Gear,
My order arrived this morning - thank you!
Both items (Beenie and GT-Mid) are excellent, and the GT is a perfect fit.
Thanks also for such prompt service - I shall return!
Kind regards
Bill, UK
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From: John ***** [mailto:jonboy@*****.co.uk]
Sent: 23 February 2025 18:43
Subject: kit
Mate, Just received my order from lab-gear. I am well pleased. Great kit and fits well too. May have to buy some more!! Regards,
Jon.o, UK
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From: scott ***** [mailto:wscott@*****.co.uk]
Sent: 13 February 2026 12:18
Subject: RE: Lab-Gear UK: Order receipt #276!
Hey Scott just wanted to say thanks for the great service……..you posted out my top immediately on receiving the order (Fri avo) and I received it on sat morning…
Cheers for that and i will defo order with you guys again.
Regards,
Scott, UK
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“I purchased 2 pairs of XL Lab gear knicks. Delivered quickly and on-line purchasing was effortless.
I’ve put in about 200 k on them this week. They are comfortable, do not snag (unlike the knicks they replaced), seem particularily well stitched together, and the lycra feels nice. I give them five smilies.”
B. Glendenning, Australia
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From the Dirt Rag reader forums (do a search for ‘Lab-Gear’):
“So I got my second order from lab-gear.com.
My first order was a pair of rocket power parts GTO gloves, mainly cuz I couldn’t find them anywhere else, well, they sent me a free winter cap with that order, and since then, I’ve become obsessed with them. This past Thursday night, I was cruising their web page, and noticed they were having a sale, and jumped on the chance to order their gilet vest, their knicks shorts, and merino wool leg warmers. All for a very decent price i might add.
Well, they said it would take 10-14 business days to get the shipment to my home in Mil. Wi, USA. Well, i got that shipment today, only four business days later. I did regular shipping, I just couldn’t believe the package arrived today. I never get that speedy of shipping from anyone like Performance, Nashar, or the rest of them, and they are in the USA!!
Well, I really only got to try out the shorts, cuz it’s still too warm for the vest and warmers, but they were amazing. I normally use Voler shorts, and love them, but it was such a welcomed change. The lighter material, the lack of rubber leg grippers. I’m just wondering why American companies aren’t as quick, and responsive when ordering.
My package came with a hand wrote letter thanking me for my business, and wishing me a pleasurable ride. I guess the Aussies just got it right. I highly recommend checkin’ them out, they are even advertised in this magazine we all love… DIRT RAG”
Fuz. Milwaukee Wi. USA
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From: cjjahard@*****.com.au
Subject: Thanks
Date: 1 December 2025 9:04:46 PM
Thanks yet again to the Guy’s at Lab Gear. Got my goods in lightening fast time. Products are fantastic and great value for money.
Char, Australia
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From: Andy
Sent: 01 December 2025 13:54
Subject: RE: Lab-Gear UK: Order receipt #153!
Hi Just a note to comment on the top (1.2). Tried it last night under a jacket in wet/cold conditions, and compared to my old Helli top, it never felt wet or cold. My only concern was how it would stand up to a cool machine wash, but it looked OK this morning. My wife wants one as well now! Thanks again
Andy, UK
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From: Michaela
Subject: Good Stuff!!
Date: 4 November 2025 4:27:03 PM
Hi Gerard,
just wanted to let you know how cool your stuff was, like literally, Cool.
I went in an off-road tri on the weekend and wore my 2.1 Jersey which was great. It was cool enough that I didn’t even need to un-zip during the race. As you can see by the picture attached my team mate wondered why she didn’t get one to race in… ;P
It should be captioned- “ew, Im so sweaty in this inferior product- Micky- how do you stay so cool and dry?”
Remember Thursday 3rd November- (Yesterday) well when we rode home it was 27 degrees and humid, at 5.30 in the afternoon. I was wearing my merino singlet- 1.1 Doppio base on the bike. Funny though- it was really hot and humid but I didn’t have those sweaty patches on my back, armpits or between er, other feminine anatomy. I guess it goes to show that lightweight wool is light and dry and that help to keep you cool, as well as warm. just as well because about half way home the heavens opened and within a few moments I was saturated. Nice, and good for my bike too. I remember my old school socks, they were wool and when they got wet, man: there isn’t anything worse to wear than itchy wet wool. This merino isn’t itchy when its wet- it feels pretty good, even when hot, sweating, wet, slimy, tired, cranky and getting covered in one’s partner’s debris from riding thier bike through puddles. A highly recommended product, for hot days on its own, or cold days as a base.
What a winner!
Hope all is well.
Micky, Australia
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From: Mathew
Subject: Lab-gear Clothing
Date: 14 November 2025 10:10:57 AM
Hi, just letting you know, that after purchasing your 2.1 and 4.1 items, they rock, awesome quality. Comfortable, and best of all for the Alice Springs climate, they breathe well, unlike some of the top brands I have tried. Keep up the good work, and I look forward to many happy days in the saddle.
Regards,
Mathew, Australia
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From: Brendan
Subject: Lab-gear gear
Date: 20 September 2025 3:06:27 PM
Hey guys,
I recently bought a pair of 4.1’s, some 3.1’s and 3.2’s.
Firstly, I was impressed with how quickly I got the gear, I ordered on a Thursday and had them the following Tuesday - awesome service. Secondly, the gear worked a treat. I wore them on last weekend’s ride (190km of road riding) which saw 90km being clocked up on the Saturday with rain and headwinds most of the way. Even though I got wet, the leg warmers dried out in no time with body heat and kept me turning over the cranks. And the knicks worked incredilbly well too, it was like have a gel seat for a saddle and they allowed me to get back on the bike on Sunday morning and face another 100km+. I had also gotten a pair for one of my mates who did the same ride and he was similarly impressed.
Great job on the gear guys - keep up the good work. I will definitely (and already have) be recommending your stuff to anyone who is looking to buy great value and functional gear. And I will definitely be back for my next pair of knicks.
Thanks again,
Brendan, Australia
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From: Michaela
Subject: RE: Your Lab-Gear order
Date: 8 September 2025 9:35:01 AM
Hi Gerard,
… Ben and I both wore our shorts this morning and they were super- very comfortable and a great fit. Ben’s long sleeve jersey looks quite sharp and he said the breathability is great. My two tops are super comfy, the sleeveless one is sure to attract attention on my next mtn bike ride… expect more business because so far we are stoked and word of mouth is a great way to advertise!!
Thanks again.
Regards,
Michaela, Australia
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From: Jamie
Subject: LAB GEAR DO NOTHING BUT ASAP
Date: 7 September 2025 12:08:03 PM
Hi,
Just wanted to send you a quick note on how impressed I was with your speed of delivery.
WOW I placed my order online on a Friday night for my 4.1. I was a little concerned that I would not receive my order in time for the following weekends 12HR, so I made a request for delivery ASAP. To my absolute surprise I was blocked from getting out of my driveway by the courier at 8:00 am on the following Monday with the delivery. All I can say is that “You Rock”. I Highly recommend doing business with Lab-Gear, They do business faster than ASAP.
Kind regards,
Jamie, Australia
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From: Lisa
Subject: Thanks you have great Gear !
Date: 18 August 2025 12:34:11 PM
Hi,
I have been meaning to write this email for ages. We went on the Great Tasmanian bike ride in February and bought knicks, arm & leg warmers and two of your rain jackets. It was a great test as it was cold and raining and we had some very long days.
So some feedback: The knicks were great. The chamois and durability of the lycra have been heaps better than my Cannibal and Netti knicks. (The chamois is comparable to the Credit Agricole gear at a fraction of the price). The women’s ‘long’ knicks that you kindly supplied were great. I really loved them and having long nicks (although not fashion statements as you pointed out) were really functional and kept me warm.
The jacket that you didn’t have on your site but supplied was also great. It didn’t leak at all. I did spray it with the Colorado protective spray you suggested. It breathed well and kept us dry and warm. The only comment I would have is that for road use a brightly coloured one would have been better. But certainly I would put it back up on your site as I thought it was a great product! I have told all my friends about your gear and site and will certainly be coming back for me.
Thanks for all your help and advice in getting ready for that ride.
Kind regards,
Lisa, Australia
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From: Meg
Subject: Re: Your Lab-Gear order
Date: 7 July 2025 2:16:24 PM
Hi guys,
Well the service is great, cant believe how quick my parcel arrived.This is my first order (and certainly not my last) from you and I am thrilled with the quality and the fit of my knicks. I am only a shortie(5″2″) and they are just great. Got on the phone to my friend(who I have informed of your website) and she cant wait to place her order. Both of us and our husbands are keen cyclists and this will certainly be our shop of preference.
Once again, many thanks
Meg, Australia
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From: Mark
Date: Fri, 17 Jun 2025 13:50:41 +1000
To: Subject: long term 4.3 review
Hey Gerard!
Mate, I just wanted to give you some long term feedback on my 4.3 shorts that I got from you at your place on the day of the Urban Polaris last October. So, It has been a full summer season of mtb and semi-regular commuting from Manly to Glebe and I have to say without a doubt in the 15 years of cycling both on road and off these are the BEST shorts ever to grace my stinky arse! …I really love these shorts they are tops the way they are, by far the best out there.
Oh I wanted to say that i think a lot of the excellence comes from the stretch panels, they give a fit that is outstanding. And the mesh panels are soooo awesome when things get hot– so breezy in summer- i love just wearing them walking around.
Mark, Australia
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And more from the UK’s SingleTrackWorld.com forums…just type ‘Lab-Gear’ into the forum search and see what you get!
Author: Hallucigenia
Date: 24/05/05 09:13
I’ve got a fair bit of their stuff (t-shirt, moto top, baggies) and I love it. Looks great, seems to be well made, decent price. Recommended.
Author: mangoridebike
Date: 24/05/05 09:09
I’ve not used that particular top but their long sleeve base layers are ace. I’ve had mine for over 2 years, no smell and still look great. Good company with good products!
Author: ANOKDALE
Date: 19/04/05 10:31
My Labgear is so brill i even forbid the wife washing it and i go retro and wash it by hand myself. Excellent stuff, the new black and does not pong life other base layers.
Author: mangoridebike
Date: 17/12/04 09:19
I too have had nothing but excellent service from Lab Gear. Ordered a Merino base layer as gift for my Dad on a Monday. On Wednesday I got an unprompted email apologising for the delay. On Friday the base layer arrived with a note apologising again and hoping the gift was enjoyed by my Dad. They also bunged a little freebie in. The timescales were completely within my expectations for any time of year, let alone in the build up to Christmas but the attention to detail and personal service gave me a warm glow inside.
From: forum.ski.com.au
Posted 22-04-2025 12:50 by ‘Brumbyjack’
Lab Gear stuff rocks!!!! I picked up some merino arm warmers last friday and gave them a work out in the Sydney 24 hour… they surprised me!!! I was a bit sceptical, but they kept me warm, then when they got too warm my arms started to sweat and they cooled down again, just like they are supposed to. I’ve got a stack of Lab Gear now, great prices and high quality gear. Gerard is a great guy…… very switched on and fun as well. Australia
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From: Mat
Date: Wed, 13 Apr 2025 12:40:00
To:”[email protected]”
Subject: Merino Arm and Leg Warmers
Scott,
Thanks for the great products and prompt service! I was indeed so impressed with the arm-warmers I ordered the leg warmers straight away!
I was interested in both but was just using the arm warmers to ‘test the water’ so to speak. Once they arrived I wish I’d just dived straight in and saved on the postage. I really have a thing for Merino Wool Outdoor clothing at the moment and was impressed to find some arm and leg warmers at such reasonable prices. I’m hoping to not use them much over the next few months, but they look and feel like they will be grest when I do need them.
So for now they will be taking up a very little space in my hydration pack. (far less than just my old lycra leg warmers infact!) I’ll look forward to hearing about more new products (particularly Merino Wool!) as they arrive/are added to the range! Thanks again for a great product and service.
Cheers,
Mat, UK
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From: Jamie
Sent: 12 April 2025 13:36
To: Scott
Subject: 5.4 Longsleeve Merino Crew
Hello there,
Got my 5.4 a couple of weeks ago - have worn it for cycling, as a base layer for golf and for moving office - cannot fault it for any activity. I have hardly been out of it since and as a bonus it has stayed the same shape and colour after several washes!
Cheers
Jamie, UK
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From: Brett
Date: Wed, 2 Feb 2026 15:40:02 +0000 GMT
To: “Gerard Thomas”
Subject: Website One thing you may be interested in….
I am living in my lab-gear kit (especially the 5.4) whilst skiing and the recent conditions of minus ten have not been able to penetrate my core….top marks Mr T for a fabulous performing top. Out of the six of us skiing, four of us are Lab-Gear up to the max!
Brett, UK
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From: Gary
Date: Thu, 3 Feb 2026 13:19:17 -0800
To: Gerard Thomas
Subject: Warming up
Just thought you should know that even though we hit 70 degrees here in SF, I’m still wearing your jacket.
G, San Francisco
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From: Gary
Date: Wed, 19 Jan 2026 18:51:40 -0800
To: Gerard Thomas
Subject: Hot Dam!
I love my new jacket! It’s cold out and I got my new jacket and I won’t take it off. Ballistic in the shoulders and on the sleeves…. pretty funny but I like it. Nicely done guys. I’ll probably sleep in it tonight.
G, San Francisco
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From: John
Date: Thu, 13 Jan 2026 08:54:06 +1100
To: Gerard Thomas
Subject: [UNCLASSIFIED]
I wore the 4.3s to cricket on Tuesday night. They are great. I really like ‘em. Again, I’ll take them with me on the bike tonight. I used the shorts (4.3) I bought from you on Saturday on a ride. Gotta say they’re the best riding shorts I’ve ever owned. And I’ve owned four pairs! They are comfy and let plenty of air through. Awesome design. I’ve been telling all my mates about them.
Cheers,
John ACT, Australia
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From: Stephen
Subject: SEC: UNCLASSIFIED:-tech moto
Date: 15 November 2025 3:25:09 PM
What you guys say is true - high tech gear, reasonable price, and made in Oz. I can ride in comfort all day, and sleep at night knowing I’m not supporting some sweat shop. Thanks for making a great product.
Stephen, Australia
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From: Ray
Subject: Thanks guys
Date: 29 October 2025 10:39:38 AM
Hi,
We came to your shop last night and purchased some gear. It is the Nicest gear I have worn/owned. I plan to becoming back and make more purchases very soon. Please keep up the great work and keep the prices down.
Ray, Australia
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From: Cornelius
Subject: some feed back
Date: 28 October 2025 10:40:34 PM
Hi ho,
I’m from the bunch that dropped around the ‘Lab’ on Thursday evening. Your gear rocks. We all found your stuff very comfortable and it did everything that was advertised. It is not a common occurrence to find such value/bang for your buck. Please keep up the excellent work. Im off to convert some other people to your gear.
Thanks again.
Cornelius, Australia
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From: Biff
Subject: Biff stuff arrived in UK…
Date: 22 October 2025 2:21:33 PM
Gerard,
My order turned up, all bloody lovely. Looking forward to wearing it ‘in anger’.
Thanks,
biff the outcast shonky one speed bollocks
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From: Andrew
Subject: RE: Your Lab-Gear order
Date: 18 October 2025 11:53:52 AM
Gerard,
I have received the jersey and knicks. I wore them the next day on a 110km training ride, and didn’t notice them all morning. Excellent…. They are the best value knicks I’ve ever owned. ‘Brand X’l now sell in shops for $99 for their base knicks and $159 for their ‘bullet-proof’. Yours are better than their standard ones, and I’ve never been able to shell out for the bullet-proof ones.
Thanks
Andrew, Australia
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Gerard, I just got a couple of your Phase 4 jerseys and they’re great. The contoured cut and fit is awesome, Easily the best jerseys i’ve worn. Pretty damn sexy too if i do say so myself.
*****, Australia
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I know that the guys behind Lab-Gear are largely responsible for this site but I just wanted to publicly give a big thanks to the guys at Lab-Gear for the speed and efficiency at which they got my order sorted.
I ordered a Phase 4 jersey and T-shirt which ended up being the wrong size. A quick e-mail to Gerard, popped the goods back in the post and the right size jersey and T appeared on my doorstep a few days later. No problem. It’s customer service like this that will ensure that I’ll buy from the Lab-Gear crew again. Plus the stuff is good quality, feels good, fits right, blah, blah, blah… I’ve got a race this weekend - Triple Tri in Canberra - so am looking forward to putting the Phase 4 through it’s paces. I know I won’t win, but at least I’ll look good trying…
*****, Australia
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Yea, I would also like send some well deserved praise out to lab gear. I bought two of the cotton tees which are awesome. Cheap and delivered in no time. I will be ordering another one of the “ride” ones prob on Wed cause my notorious twin tub sack of crap ate it along with a pair of hemp cargo’s (and they came out worse than the shirt, so that’s saying something).
CHEERS Nick “if i get one more flat…………..”Britt
Australia
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Hey Gerard,
Raced on the weekend in some very ordinary weather in Canberra. Wet, cold, windy and muddy (ankle deep in parts on Stromlo). Phase 4 didn’t miss a beat though and was great. It kept me just warm enough - a wind-proof vest would’ve helped me to keep the temperature the way I like - but with the weather the way it was I have no complaints. Overall a great piece of kit. Got a lot of comments on how stylee it was too…
*****, Australia
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Got the black Stubbie and the lovely zip top you sent me out of kindness. Both lovely pieces, I’ve worn the Stubbie for days and see exactly why my mate won’t give the other one back.
Best wishes,
Chris, UK
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I bought a couple of these a little while ago for the UK winter, they’re the best base layers I’ve got, beating Lowe Alpine, Polaris, HH and all the rest.
Cheers all,
ohnners, UK
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From: Michael
Sent: Wednesday, September 25, 2025 3:30 PM
Subject: The Phase 4
Dear Gerard,
Just like to congratulate you guys on a top product. Bought the Phase 4 a few weeks ago and I couldn’t believe it, here was a product that actually did what it said it did!! On a cold morning start (heading off to the Blue Mountains at 4am) the P4 kept me warm and once on the trails about midday it kept me cool and dry (even after 3L of water!). Been raving about it to anybody that is willing to listen. Keep up the good work and looking forward to getting a short sleeve top.
Cheers,
Michael, Sydney, Australia
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Lab-Gear gets around!
This is from one of our customers from the Bhutan Mountain Bike Club (http://www.bhutanmtb.com), easily one of the most remote MTB clubs in the world!
“I never knew clothing played such an important role in biking, the (Phase 4) jersey really makes me feel nice when I go biking, especially when my stamina fails me (which is quite often). “Lab Gear” jesrseys are light yet warm and the colours are quite interesting.”
Tshering Tashi (founding member of the Bhutan Mountain Bike Club) —-
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From: Ben
To: Sent: Monday, December 2, 2025 23:55
Subject: The Phase 4
Gerard,
I’ve got two Phase IV’s, and that is all I’ve been wearing for about four months now. Well, knicks and Dax and socks too, but you know what I mean. I used them at both the 12 hour and 24 hour races this year and between laps they dried off super quick. Putting a wet jersey on to go out for a lap is the pits, but that didn’t happen to me this year. Viva! I love the full length zip, it helps keep the temperature down on long climbs and the full length sleeves are perfect for mountain biking in amongst the trees and branches. I’ve fallen a couple of times and no marks on the tops so far. Now I’m just waiting for a short sleeve version.
Ben, Australia
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From: John
To: Sent: Monday, December 2, 2025 23:55
Subject: Re: Checking in
Good to hear from you Gerard,
I had been thinking about dropping you a line. You were right about Polartec blowing Intercool out of the water, it’s simply a great fabric. After wearing the Locals, ‘xx’ gear feels like old potato-sacks by comparison - coarse and prone to stink. On first inspection I felt the zips were a bit short and chunky and that you may as well have just gone with a V-neck. I think a slightly lighter weight zip would be an improvement. But that small criticism aside, I like the design of the Locals very much. They are by far the most comfortable jerseys in my wardrobe - even on the hottest ride they have an uncanny ability to remain totally inconspicuous against the skin, it’s the next best thing to riding naked! As soon as my “Skase Account” is healthy again I’ll be putting in another order for sure.
I appreciate the follow-up Gerard.
All the best for 2003!
John, Australia
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From: Rob
Sent: Friday, 28 February 2025 13:30
Subject: Re: Checking in
The Local is awesome. I absolutely love it!!!! I haven’t worn my other ‘xx’ jersey since. Its a great fit an I could actually do with another one. How about you make one in blue.
Rob, Australia
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And Lab-Gear is worn by famous people too!
Our man on the ground in the UK let us know what Joe Burt (of Mint Sauce fame, as if you had to ask!!) thinks about his Stubbie:
Jo likes his gear. In fact, he simply adores the Stubbie. But not as much as his cat. Within an hour of laying the garment down on his bed whilst he went to do some more scribbling, aforementioned moggy was curled up on it… thus prompting a response from Herr Burt, and perhaps, a new company slogan: “Lab-Gear clothing - pussy magnet” UK —-
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Hey-ho,
…Ordering/delivery was top notch, 4 days to my door from the other side of the globe is still kinda unbelievable. Good value for good quality clobber (is that the correct lingo, or just patronising ; ) ). Wore the wool top for a full week of commuting (140m/220k) in one of the worst 5 days of weather I think Scotland has suffered in a while. On the Tuesday it rained so hard that motorways and main railway links were closed and I was knee deep in water at one stage. Hoots mon! Biblical downpours they were.
Anyhoo, although I was soaked to the skin, I was still pleasantly warm in the wool top - reckon in a “technical” fabric I would have felt pretty chilled by the time I got back to the house. Guess sheep aren’t that stupid after all. Next few weeks sees my 2nd 24 hour race of the season (going for an outfit slightly more practical than those in the attached phoaties, which the team wore at the last one) and like I said, autumn is nearly here (wtf happened to summer) so should be giving the top a run out. Will be putting some more custom your way later on in the year.
Cheers Martin, Scotland
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Hi Gerard,
I just wanted to let you know that I’ve been really impressed with the riding shirts that I brought from you a while ago. I took them to Canada with me as my only riding gear for three weeks and they worked a treat, they didn’t lose shape or fade despite my numerous crashes and washing them in rivers. The cut is spot on too, not skin tight like lycra but then not as baggy as a downhill jersey, just right. Here’s some piccies from the trip as well, awesome riding.
Dave, Canberra, Australia
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From: Sean *****
Sent: Tuesday, 19 November 2025 16:56
Subject: Checking in
Hello Gerard,
Here are some thoughts:
* I was really impressed with the e-comm front end on the website. Nice and simple. Clearly the back end works well as the order confirmation and dispatch was fast and accurate. Real fast delivery as we had the gear the next day and paraded it about town the day after. Excellent work compared to many. I’m still waiting on a new cycle computer I purchased over the net (from within the same city) three weeks ago (actually I’ve given up waiting for the goods and am looking for a refund).
* The Lab-Gear looks great! Good design and construction with quality fabrics. Nice design touches that suggest you are attuned to the needs of riders. The Phase 3 and the local we purchased have performed well so far under testing Queensland conditions (hot lately).
* I’m trying to convice my team mates that lab-gear should be the ‘jersey of choice’ for an upcoming 6hr. We’ll see.
Regards,
Sean and Gehann, Australia